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Business Writing Skills

  • 5 CPD Hours Apex Building, Blackthorn Road Sandyford Business District D18 (map)

Projecting a positive image for your organisation is essential. Is writing an important part of your work? Does your business writing style get your message across professionally? Do you sometimes labour over the best words or phrases to use when writing appraisals, reports or business documents? Have you often got frustrated because you can’t get your point across in a professional manner? 

High quality reports often form the basis of sound decision making within an organisation and being known as someone who can express information in a clear, unbiased way can undoubtedly help you on your career progression. Report writing is a skill that can be learned. 

This training day is aimed at professionals in business who want to improve their business communication when it comes to business documents, report writing, appraisals and even business emails.

At the end of the course, attendees will be able to plan, design and structure business documents in a more effective manner, as well as gaining a better understanding of the most appropriate layout and language. We will show you how to adopt a clear and concise writing style, and how to present information in a more reader-friendly format. Attendees will receive a full informative course pack to refer back to, and will gain 5 structured CPD hours.

Course Content

  • Business writing - The “ABC” of all good business writing: Accuracy, brevity and clarity

  • What is business language?

  • Current thinking on business grammar; How to avoid grammatical errors; 

  • Jargon, phrases and clichés – should these be avoided?

  • Commonly confused words

  • Constructing clear sentences and paragraphs with appropriate punctuation

  • Create a structure, flow and rhythm

  • Knowing the reader – Tailoring your message to the reader’s needs – Is the reader clear as to why we are in contact

  • How to professionally deal with complaints and best wording to handle these situations

  • Is my writing reader-friendly?

  • Will punchy openings gain a better response? – learn powerful opening statements 

  • Do positive or compelling endings gain results? – Effective closing statements for your documents and emails

  • Common barriers most professionals face when writing

  • Identify the most common errors in business writing

  • The importance of proofreading and having a final check list 

Who Should Attend?

This programme will be beneficial to all professionals who are looking to enhance their business communications and writing skills.


On completion, you will receive your CMG MasterClass Certificate of Attendance as well as your CPD Certificate containing 5 Structured CPD Hours. Please note certificates are issued only at the close of the training course to participants who complete the full five hours.


This course costs €375 (Early-bird) normal rate is €475. Includes course documentation and light refreshments. While the course fee does not include lunch, we do provide freshly made sandwiches, coffee and a range of teas and fresh juice for those who require a light lunch. Alternatively you can avail of the local food stores and coffee shops opposite the training centre for hot food or alternative lunch options.