Develop the skills, knowledge and techniques to exceed expectations in this role
Many people in the role of executive personal assistant (EPA) or senior personal secretary find themselves managing a larger range of issues in today’s world and often with less and less time. The pressure is on you to meet deadlines, manage priorities or head off likely challenges and failure to do so is not a luxury any company or organisation will entertain. Equally, in these fast-paced times, experience gained through frequent mistakes and misjudgements are no longer an option and it is now widely accepted that to be an excellent EPA requires some formal training.
There is also a growing recognition that EPA’s must cultivate a productive working relationship with their manager, using strategies for prioritising tasks that enable EPA’s to increase their manager’s productivity. The benefits to the organisation or company of having an exceptional personal assistant are directly attuned to the productivity and development of their performance.
CMG Professional Training have launched a new and powerful one day MasterClass to teach you practical hands on skills, knowledge and new ideas that will help you become even more productive, more valuable and offer you more satisfaction in your career.
This training course is highly effective and will help you to excel in your role as an Executive Personal Assistant. Apart from the new knowledge gained, you will receive expert guidance on the day, as well as a full course pack to refer back to at any time, and 5 structured CPD points to add to your continual professional development.
Course Content
- How to prioritise the important, urgent and the not so important
- Manage your time and resources better than ever
- Learn how to get more control over your workday, every day
- Our ‘Top 5’ to help you get through a sea of emails, deadlines and requests
- How to stay calm and in control, even under the most stressful conditions
- Techniques for dealing with multiple managers and bosses
- How to effectively organise your workflow to get things done
- Event management techniques
- How to improve your diary and email management strategies
- Develop your communication skills
- Improve your information management skills
Who Should Attend?
This training course is vital for those involved in working with management in a senior secretarial level / EPA, acting PA’s, executive assistants, senior administrators and office managers.
Certification
On completion you will receive your CMG MasterClass Certificate as well as your CPD Certificate containing 5 Structured CPD Hours. Please note certificates are issued only at the close of the training course to participants who complete the full five hours.
Cost
This course costs €365 (Early-bird) Includes course documentation and light refreshments. While the course fee does not include lunch, we do provide freshly made sandwiches, coffee and a range of teas and fresh juice for those who require a light lunch. Alternatively you can avail of the local food stores and coffee shops opposite the training centre for hot food or alternative lunch options.