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Line Management Skills

  • 5 CPD Hours Apex Building, Blackthorn Road Sandyford Business District D18 (map)

This date is now SOLD OUT.
We will be announcing a new date soon, for more information, please email
Noeleen Skelly.

Line managers are directly responsible for managing employees and operations while reporting to the management above them. Having great people management skills in place is absolutely vital if you are to succeed in a management role

Unfortunately, recent research reveals that only one in ten people may possess the natural abilities or skills to be considered successful. However, with training, you will learn the skills, techniques and gain a better understanding of how and why people respond to being managed.

This course teaches you essential people management skills, arms you with the necessary knowledge and education to effectively manage your team and business successfully. This training course is also CPD certified with 5 structured CPD points.

Course Content

  • What is Management

  • The changing role of the Line Manager

  • Building Effective Relationships/ Team Building 

  • Identifying Performance Problems.

  • Performance management & staff appraisals

  • Managing difficult situations

  • The skills and the benefits of delegation

  • Decision making and problem solving

  • Personality and the impact of different management styles

  • Effective communication methods and interpersonal skills

  • The power of motivation and techniques to ensure high staff performance

Who Should Attend?

This CMG MasterClass will be of particular interest to those entering management for the first time, those taking on a team leader role, or those in senior management who wish to identify modern skills in people management. Equally, executives in both the public sector and professionals who have recently moved into management roles will find this course extremely beneficial. 


On completion you will receive your CMG MasterClass Certificate as well as your CPD Certificate containing 5 Structured CPD Hours. Please note certificates are issued only at the close of the training course to participants who complete the full five hours.


This course costs €365 (Early-bird) normal rate is €395. Includes course documentation and light refreshments. While the course fee does not include lunch, we do provide freshly made sandwiches, coffee and a range of teas and fresh juice for those who require a light lunch. Alternatively you can avail of the local food stores and coffee shops opposite the training centre for hot food or alternative lunch options.

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Later Event: February 19
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