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Negotiation Skills

  • 5 CPD Hours Apex Building, Blackthorn Road Sandyford Business District D. 18 (map)

Learn how to plan and prepare your negotiation position

How to deal with a deadlocked situation

How to deal with intimidation and hard-bargaining tactics

Identify and avoid potentially costly mistakes

Understand the value of body language (and more)

The aim of a successful negotiation is to end with benefits for both sides. However, not all negotiations happen that way and quite a few could end up not coming out the way you wanted or envisaged, or possibly ending up with a bad deal, and in the worst-case scenario, a failed negotiation agreement can make the situation worse and lead to even greater conflict. 

After this one-day course, you will leave with the skills and confidence to enter into a negotiation situation with renewed confidence and knowledge. You also receive our full tutorial pack which will allow you to refer back to your course content after the course is finished, enabling you to continue to access key points and refresher topics as you need them. And you receive five structured CPD points towards your professional education requirements.

Course Content

  • What are the principles of negotiation?

  • How to understand and develop the psychology of negotiation excellence

  • What should you do to prepare for negotiations? 

  • What are the characteristics of an effective negotiator? 

  • Do you have them? Can you learn them?

  • How much value is placed on building trust between the parties?

  • Negotiation Styles – what’s your style?

  • Options to handle intimidation and aggression

  • Managing pressure situations and the value of good verbal control in confrontational situations

  • How to recognise and respond to hard-bargaining tactics 

  • Are there key phrases / probing questions / tactics that can help?

  • Are there vital negotiation tactics & techniques you must employ?

  • How would you deal with a deadlock situation?

  • The value of recognising body language (signs of strength & weakness)

  • How to spot the tactics being used against you! (And how to counter them)

  • Negotiation in Practice: Exercise & Workshop

Who Should Attend?

For people on the move, or planning to develop their careers, professions or businesses, for those that need to develop a greater understanding and achieve a standard of excellence in negotiation skills, this training programme is for you. Achieving this level of skill can play a key step in your management career and progress, boost your knowledge, skill base and abilities and help develop your company, organisation or institute’s achievements through skilled negotiations.   


On completion, you will receive your CMG MasterClass Certificate as well as your CPD Certificate containing 5 Structured CPD Hours. Please note certificates are issued only at the end of the training course to participants who complete the full five hours.


This training course costs €395 EARLY-BIRD (Normal rate €495). The price includes course documentation and training pack, teas and coffee, snacks, biscuits, fruit on arrival. Lunch is a light fare containing freshly cut sandwiches, wraps, a selection of teas and coffee. Alternatively, you can avail of the local food stores and coffee shops within a one-minute radius of the training centre for hot food or alternative lunch options.

Later Event: November 15
Leading without Authority