Communication – Motivation – Challenging Situations

There is no such thing as a one-size-fits-all skillset for management (good managers come in all shapes and sizes), and there's often an assumption everyone in a management position knows how to do it. Unfortunately, recent research reveals that as little as one in ten people may possess the natural abilities or skills required for effective management. Additionally other articles have discussed the ‘accidental manager’ who are individuals, brimming with ambition and drive, who ascend the ladder swiftly, only to find themselves in management positions without the necessary skills. However, with training, you can learn the key skills and techniques to gain a better understanding of how and why people respond to being managed. Part of this course will also look at the benefits and challenges of task-based management and how to utilise it most affectively in today’s working environment.

You will leave this one-day course equipped with the necessary skills needed to navigate the new dynamics in the workplace (whether that be home, office or a blended workforce).

People Management

• The key qualities of an effective manager and the impact of your personality
• The most common managerial mistakes
• Key communication skills you need as a manager
• The power of motivation and how can you create a motivational environment?
• What causes demotivation and what is the damage?
• How to spot potential difficult situations before they arise
• How to address sensitive employee situations with skill and diplomacy
• Dealing with conflict or disputes

Task Based Management

• What is Task Based Management? And why is itimportant in a remote / hybrid working world?
• How to Manage a team you cannot see
• Project management vs task management
• What are the essential task management skills?
• Tips and tools for implementing an effective task-based management system
• Productivity Tools for Remote Team Management
• Identify Different Work Styles for Better Productivity
• Establish metrics to measure progress and results
• Understand the 6 stages of project performance management

Who Should Attend

This course will be of particular interest to those entering management for the first time, those taking on a team leader role, or those in senior management who wish to refresh their skills. Equally, executives in both the public sector and professionals who have recently moved into management roles will find this course extremely beneficial.

Certification

On completion of this one-day training course, you will receive your Certificate of Attendance. Please note certificates are issued at the close of the training course to participants on completion of the course.

This course may qualify for CPD points. Please check directly with your association or awarding body to see how many points they will award.

Cost

An ‘Early Bird’ discounted rate of €495 is currently available. This training course normal rate is €595. Places are limited and are allocated on a first come first served basis. PLEASE NOTE THE EARLY BIRD RATE CLOSES 3 WEEKS PRIOR TO COURSE DATE. The course cost includes all course documentation and Certificate of Attendance.