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Practice Management for GP Practices

  • 5 CPD Hours Apex Building, Blackthorn Road Sandyford Business District D18 (map)

General Practice has always been a difficult and challenging area of healthcare. The job entails a heavy workload, long hours, patient expectations are growing, these all contribute to the pressures of running a GP’s surgery. This is without adding the need for a working knowledge of human resources, employment law, data protection regulations and health and safety. 

This intensive, practical course offers participants a review of the most important aspects of running a practice. The course will cover topics such as, dealing with difficult patients, debt collection by phone and discussing staff performances. You will feel more confident and capable, and you will have a practical plan for applying your learning to the benefit of your practice. 

All attendees will get a chance to engage in an informative Q & A session, and will receive a highly informative course pack, and leave with 5 structured CPD Points.

Course Content

  • Introduction to Practice Management

  • Policies and Procedures that should be in place as standard.

  • Complaints and Handing difficult events and interactions

  • Practice Finance and common pitfalls, to include an introduction to managing GMS claims

  • Managing debt

  • Systems and Implementing Structure

  • Problems and obstacles facing the practice manager

  • Managing your team and the value of Staff Training

  • Communications and Marketing Basics

  • Time and Self-Management

Who Should Attend?

This one-day course will be of particular interest to GP’s who have a more hands on approach to practice management, for current practice managers to develop and refine their skills, medical administration staff who are looking to up-skill or perhaps advance their role, or those in primary care centres. 


On completion of this one-day training course, you will receive your CMG MasterClass Certificate as well as your CPD Certificate containing 5 Structured CPD Hours. Please note certificates are issued at the close of the training course to participants who complete the full five hours.


This training course costs €395 EARLY-BIRD (Normal rate €495). The price includes course documentation and training pack, teas and coffee, snacks, biscuits, fruit on arrival. Lunch is a light fare containing freshly cut sandwiches, wraps, a selection of teas and coffee. Alternatively, you can avail of the local food stores and coffee shops within a one-minute radius of the training centre for hot food or alternative lunch options.

Earlier Event: September 13
Time Management