Become an effective negotiator • Plan and prepare your negotiation position • How to deal with a deadlocked situation • Understand the value of body language

This one-day practical course will give you the tools to enter any negotiation with clarity, confidence, and a clear plan. Whether you’re closing a deal, securing budget, resolving conflict, or negotiating with clients or colleagues, the techniques you’ll learn here will help you achieve stronger, more sustainable outcomes.

By the end of the day, you’ll walk away with:

• A step-by-step preparation method you can apply immediately
• Tools to handle pressure, deadlock, and manipulation
• The ability to recognise and respond to hard-bargaining tactics
• A greater awareness of non-verbal signals—yours and theirs
• Practical experience through interactive exercises and workshops

Course Content

• What are the principles of negotiation?
• How to understand and develop the psychology of negotiation excellence
• What should you do to prepare for negotiations?
• What are the characteristics of an effective negotiator?
• Do you have them? Can you learn them?
• How much value is placed on building trust between the parties?
• Negotiation Styles – what’s your style?
• Options to handle intimidation and aggression
• Managing pressure situations and the value of good verbal control in confrontational situations
• How to recognise and respond to hard-bargaining tactics
• Are there key phrases / probing questions / tactics that can help?
• Are there vital negotiation tactics & techniques you must employ?
• How would you deal with a deadlock situation?
• The value of recognising body language (signs of strength & weakness)
• How to spot the tactics being used against you! (And how to counter them)
• Negotiation in Practice: Exercise & Workshop

Who Should Attend

This course is ideal for professionals, managers, team leads, and business owners who negotiate regularly, or want to do so with more authority and better results. Whether you're looking to improve internal communication, strike better deals, or resolve workplace tensions, this course will improve your skillset.

Certification

On completion of this one-day training course, you will receive your Certificate of Attendance. Please note certificates are issued at the close of the training course to participants on completion of the course.

This course may qualify for CPD points. Please check directly with your association or awarding body to see how many points they will award.

Cost

An ‘Early Bird’ discounted rate of €499 is currently available. This training course normal rate is €599. Places are limited and are allocated on a first come first served basis. PLEASE NOTE THE EARLY BIRD RATE CLOSES 3 WEEKS PRIOR TO COURSE DATE. The course cost includes all course documentation and Certificate of Attendance.