• Become an effective negotiator • Salary & Role Negotiations • Plan and prepare your negotiation position • How to deal with a deadlocked situation • Understand the value of body language

Successful negotiations create value for both sides, but without the right skills, discussions can lead to missed opportunities, costly concessions or failed agreements. This practical one-day course equips you with a clear framework, proven tactics and the confidence to handle everything from routine discussions to high-stakes negotiations. By attending this course, you will gain skills that deliver tangible results, stronger agreements better client relationships, fewer deadlock situations and create control in difficult conversations.

“Really enjoyed the presentation and the delivery of the course” - Paddy Kenna, Construction Manager

“An energetic, informative and competent course” - Sean Davey, Purchaser

“The course and tutor were excellent. Thank you” - Simon Doyle, Area Sales Manager

Course Content

Foundations of Effective Negotiations

• Principles of negotiation
• Building trust while protecting your position
• Characteristics of an effective negotiator

Self-assessment: What’s your negotiation style

Preparation & Strategy

• How to prepare for negotiations
• Defining your objectives, walk-away point
• Leveraging power
• Negotiating when reliant on one supplier
• Salary & role negotiations
• Planning for complex or multi-stakeholder negotiations
• Developing your own negotiation framework

Tactical skills: What to say and when to say it

• Key phrases that protect your position
• Probing questions
• How to push your agenda firmly and not aggressively
• Spotting tactics being used against you

Managing Pressure, Conflict & Difficult Personalities

• Managing Intimidation and aggression
• Staying calm and in control
• Defusing heated conversations
• Handling different personality styles
• Using verbal control in confrontational situations
• Reading body language (strength, weakness, discomfort signals)

Deadlock situations

• Finding common ground
• Settlement negotiation techniques
• Dispute resolution principles

Negotiations in Practice – Live exercise with participants

• Attendees work through a real negotiation scenario in role play style and discuss observations from the group

Closing Negotiations

• Recognising the signals
• How to close without pressure
• Securing commitment
• Protecting relationships post-agreement

Who Should Attend

This course is designed for people on the move, or planning to develop their careers, professions or businesses, for those that need to develop a greater understanding and achieve a standard of excellence in negotiation skills, this training programme is for you. Achieving this level of skill can play a key step in your management career and progress, boost your knowledge, skill base and abilities and help develop your company, organisation or institute’s achievements through skilled negotiations.

Certification

On completion of this one-day training course, you will receive your Certificate of Attendance. Please note certificates are issued at the close of the training course to participants on completion of the course.

This course may qualify for CPD points. Please check directly with your association or awarding body to see how many points they will award.

Cost

An ‘Early Bird’ discounted rate of €499 is currently available. This training course normal rate is €599. Places are limited and are allocated on a first come first served basis. PLEASE NOTE THE EARLY BIRD RATE CLOSES 3 WEEKS PRIOR TO COURSE DATE. The course cost includes all course documentation and Certificate of Attendance.