October 4, 2023

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To secure a place, please contact us on 01 2933650 or email

A few words from our tutor on what you can expect from this course

Course Description

The aim of a successful negotiation is to end with benefits for both sides. However, not all negotiations happen that way and quite a few could end up not coming out the way you wanted or envisaged, or possibly ending up with a bad deal, and in the worst-case scenario, a failed negotiation agreement can make the situation worse and lead to even greater conflict.

After this one-day course, you will leave with the skills and confidence to enter into a negotiation situation with renewed confidence and knowledge. You also receive comprehensive course notes, enabling you to continue to access key points and refresher topics as you need them.

Course Content

  • What are the principles of negotiation?
  • How to understand and develop the psychology of negotiation excellence
  • What should you do to prepare for negotiations?
  • What are the characteristics of an effective negotiator?
  • Do you have them? Can you learn them?
  • How much value is placed on building trust between the parties?
  • Negotiation Styles – what’s your style?
  • Options to handle intimidation and aggression
  • Managing pressure situations and the value of good verbal control in confrontational situations
  • How to recognise and respond to hard-bargaining tactics
  • Are there key phrases / probing questions / tactics that can help?
  • Are there vital negotiation tactics & techniques you must employ?
  • How would you deal with a deadlock situation?
  • The value of recognising body language (signs of strength & weakness)
  • How to spot the tactics being used against you! (And how to counter them)
  • Negotiation in Practice: Exercise & Workshop

Who Should Attend?

This course is designed for people on the move, or planning to develop their careers, professions or businesses, for those that need to develop a greater understanding and achieve a standard of excellence in negotiation skills, this training programme is for you. Achieving this level of skill can play a key step in your management career and progress, boost your knowledge, skill base and abilities and help develop your company, organisation or institute’s achievements through skilled negotiations.  


On completion of this one-day training course, you will receive your Certificate of Attendance. Please note certificates are issued at the close of the training course to participants on completion of the course. Please check directly with your association or awarding body to see how many points they will award.  


This training course costs €485 EARLY-BIRD (Normal rate €585). Places are limited and are allocated on a first come first served basis. PLEASE NOTE THE EARLY BIRD RATE CLOSES 3 WEEKS PRIOR TO COURSE DATE. The course cost includes all course documentation and Certificate of Attendance.

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