WRC (Workplace Relations Commission)

Rights – Responsibilities – Handling Workplace Disputes

Workplace Relations Commission (WRC) investigations are a crucial aspect of ensuring compliance with employment laws and fair workplace practices. Whether you are an employer, HR professional, or legal representative, understanding the WRC investigation process is essential for protecting your organisation and employees. This training course provides a comprehensive overview of WRC investigations, from the initial complaint to the final hearing, equipping participants with the knowledge and practical skills needed to navigate investigations confidently and effectively. Through expert guidance, real-life case studies, and interactive discussions, attendees will gain a clear understanding of their rights, responsibilities, and best practices for handling workplace disputes in line with legal requirements.

All attendees will receive a full course pack to refer to and will have the benefit of learning from a trainer with a wealth of experience in this area.

Course Content

Introduction to WRC and Its Role

• Overview of the Workplace Relations Commission (WRC)
• Key functions of the WRC
• Understanding employment rights and compliance obligations
• Recent trends and developments in WRC investigations

The WRC Investigation Process

• What triggers a WRC investigation?
• The role of inspectors and investigators
• Key legislative frameworks (e.g., Employment Equality Act, Unfair Dismissals Act, etc.)
• Employer and employee rights during an investigation
• Consequences of non-compliance

Preparing for a WRC Investigation

• Best practices for HR and employers
• Key documentation and records to maintain
• Conducting internal audits and compliance checks
• Responding to an investigation notice

Conducting an Internal Investigation

• Steps to follow in an internal investigation
• Interviewing witnesses and gathering evidence
• Confidentiality and data protection considerations
• Ensuring a fair and unbiased investigation process

Handling WRC Hearings

• The adjudication process explained
• How to present a strong case before the WRC
• Understanding witness statements and documentary evidence
• Legal representation and advocacy tips

Post-Investigation Actions

• Understanding WRC decisions and rulings
• Appeals process and next steps
• Implementing workplace policy changes
• Preventive measures to avoid future investigations

Case Study

• Review of real-life case studies

Who Should Attend?

This course will be very beneficial to HR professionals, team leaders, managers, directors, CEO’s, business owners, legal representatives, legal advisors, compliance officers, Trade Union officials, supervisors, line managers to name just a few.

Certification

On completion of this one-day training course, you will receive your Certificate of Attendance. Please note certificates are issued at the close of the training course to participants on completion of the course.

This course may qualify for CPD points. Please check directly with your association or awarding body to see how many points they will award.

Cost

An ‘Early Bird’ discounted rate of €499 is currently available. This training course normal rate is €599. Places are limited and are allocated on a first come first served basis. PLEASE NOTE THE EARLY BIRD RATE CLOSES 3 WEEKS PRIOR TO COURSE DATE. The course cost includes all course documentation and Certificate of Attendance.