June 21, 2023

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To secure a place, please contact us on 01 2933650 or email

A few words from our tutor on what you can expect from this course

Course Description

Most successful businesses today rely on the lessons learned by their more experienced workforce. Therefore, it is important that these individuals become teachers or mentors to other such individuals who aspire to reach similar or greater heights. A successful mentoring program can strengthen the most important elements of a business and its people. Equally, reverse mentoring can play a significant role in this space as some of our most talented individuals could take some knowledge from up and coming generations

During this course, delegates will look at the requirements in establishing a constructive mentor-mentee relationship, key skills needed by those in a mentoring position, how to establish a mentoring programme and key experience from your teams.

Course Content

Introduction to Mentoring & Coaching

  • What is a Mentor?
  • Difference between a coach and a Mentor
  • Role and responsibilities of a Mentor
  • Benefits of mentoring

 Reverse Mentoring

  • What is it
  • Who it is most suitable for
  • What are the benefits or expected outcomes? 

Mentoring Skills

  • Active listening
  • Building trust with the mentee
  • Setting goals
  • Encouraging others
  • Giving feedback

Mentoring Sessions

  • Importance of pre-planning a Mentoring session
  • The structure of a session
  • Different styles of mentoring
  • Selecting the correct style for yourmentee

Creating a Mentoring Action Plan

  • Consider the needs of each team member.
  • Create individual Action Plans


  • What is Coaching?
  • Why is Coaching Important?
  • The Role of a Coach?
  • Coaching for Personal Development
  • Continual Development
  • Putting the Action Plan into place
  • Following up on Mentoring sessions
  • Asking for feedback
  • Continually changing processes to find most effective options for each team member

Who Should Attend

This course has been designed for key managers, team leaders, supervisors and professionals within an organisation who wish to add ‘mentoring’ to their existing skills base and grow their management and leadership knowledge.


On completion of this one-day training course, you will receive your Certificate of Attendance. Please note certificates are issued at the close of the training course to participants on completion of the course.

This course may qualify for CPD points. Please check directly with your association or awarding body to see how many points they will award.


An ‘Early Bird’ discounted rate of €465 is currently available. This training course normal rate is €565. Places are limited and are allocated on a first come first served basis.


The course cost includes all course documentation and Certificate of Attendance.

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