November 3, 2023

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To secure a place, please contact us on 01 2933650 or email

A few words from our tutor on what you can expect from this course

Course Description

Managing a busy office is a very demanding and challenging role, and this one-day training course will look at the broad range of skills sets needed to be an effective office manager. The role is so diverse, one day you could be doing bookkeeping and the next creating a project management plan for a new assignment or creating a social media strategy.

This course will provide you with the essential skills to handle a diverse range of tasks. You’ll learn everything from office management and coordination, HR essentials, employee inductions, project management and leadership qualities needed to manage and engage with different teams within your organisation

On completion of this live course, you will receive access to more detailed modules through the CMG Training on Demand portal, which can be completed in your own time and convenience.

Course Content

The Role of an Office Manager

  • Overseeing General Office Operation
  • Reception / Front of House Duties
  • Coordinating appointments, meetings, staff
  • HR Essentials

Time Management Essential Skills

  • How to Take Control of Your Time
  • How to Have Clear Priorities
  • Tips to Manage Your Schedule
  • Tips to Manage Distractions

Leadership and Communication Skills

  • Dynamics of management communication
  • It’s the way you say it!!…
  • Verbal, Vocal, and Visual.
  • Body Language and Proxemics
  • Patterns of behaviour
  • Boundaries and Delegation
  • Listening Skills

Project Management

  • Setting Project Objectives
  • Detailed Project Planning
  • Project Communications
  • Monitoring Progress

Finance – Top Tips

Employee inductions

On completion of this course, you will be given access to four of our popular Training-on-Demand courses to take at your own time and convenience.

Business Writing Skills - Writing is the primary way business gets done in today’s collaborative world. This course will enable you to produce writing that reads well, drives action and influences others.

Basics of GDPR - A comprehensive introduction to Data Protection laws, responsibilities and governance.

Social Media for Business - Learn how to start and run a successful social media campaign for your organisation that drives action, creates engagement, and boosts your brand

Health & Safety at Work - Ensure you maintain correct health and safety procedures in your workplace, both legally and practically

Who Should Attend?

This training course is relevant to anyone who is currently an office manager or striving to fulfil that role including administrators, office assistants, clerks, executive assistants to name just a few.


On completion of this one-day training course, you will receive your Certificate of Attendance. Please note certificates are issued at the close of the training course to participants on completion of the course. Please check directly with your association or awarding body to see how many points they will award.


An ‘Early Bird’ discounted rate of €485 is currently available.The usual rate for this training is €585. Places are limited and are allocated on a first come first served basis.

Please note the early bird discount can close sooner than expected once a certain number of seats fill up, therefore your prompt booking is strongly advised. The course cost includes all course notes and certification

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