A few words from our tutor on what you can expect from this course

Course Description

• Managing Poor Performance • Useful AI Tools • Handling Tough Conversations • Persistent Abscences • Preparing For Appraisal Meetings

This interactive course will equip you with the tools and techniques to deal with underperformance, set clear goals, handle difficult conversations, drive performance from your teams and yield results.

You will get practical advice on conducting appraisals, giving feedback that motivates, whilst ensuring your documentation is clear and effective.

By the end of this course you will have actionable strategies, build stronger - more productive teams and create better performance conversations that encourage growth.

Course Content

What is the purpose of a performance review / appraisal
Data-Driven Insights – AI & Analytics tools that predict performance trends, identify skills gaps and suggest development interventions
Using Objective data combined with human judgement to make informed decisions
Develop an appraisal strategy
Appropriate SMART objectives, goals and targets for the employee
Performance Improvement Plans
How to review performance and addressing under performance
Under performance resulting in an unfair distribution of work
How to negotiate difficult conversations about poor performance
What to do with persistent abscences
Ethics & Legalities to be mindful of
How to link personal development plans for staff to new opportunities for the team
How to give constructive feedback to maximise productivity
How to manage review meetings i.e., planning and execution
The skills needed to engage collaboratively with staff in-line with their working practices
How to prepare for an appraisal and conduct discussions
Effectively documenting the process
Accurately evaluating the skills of employees
Identifying core competencies that employees must have
Tackle tough discussions about pay

Who Should Attend

If you manage people, and/or are required to carry out an end of year performance review, this course is for you. The course can help you hone your skills, discover how to handle hard conversations and poor performance, as well as how to make the appraisal process motivating and meaningful for your best performers.

Certification

On completion of this one-day training course, you will receive your Certificate of Attendance. Please note certificates are issued at the close of the training course to participants on completion of the course.

This course may qualify for CPD points. Please check directly with your association or awarding body to see how many points they will award.

Cost

An ‘Early Bird’ discounted rate of €545 is currently available. This training course normal rate is €645. Places are limited and are allocated on a first come first served basis. PLEASE NOTE THE EARLY BIRD RATE CLOSES 3 WEEKS PRIOR TO COURSE DATE. The course cost includes all course documentation and Certificate of Attendance.

Commonly Asked Questions

What is performance management in the workplace?

Performance management is the structured approach organisations use to set expectations, review outcomes and address performance issues across the employment lifecycle.

What is a performance appraisal?

A performance appraisal is a formal review process used to assess employee performance against agreed objectives and standards, often linked to development planning and organisational accountability.

Why does managing poor performance present risk for employers?

Poor performance situations can involve judgement, documentation and legal considerations. Mishandling them can lead to grievances, complaints or escalation.

Why are performance conversations challenging for managers?

Performance discussions often involve sensitive issues, conflicting expectations and the need for clear evidence, making them difficult to conduct consistently.