A few words from our tutor on what you can expect from this course

Course Description

Communication – Motivation – Challenging Situations

This course equips you with essential skills to understand how people respond to management and how to lead effectively, especially in today’s remote and hybrid working environments. You’ll also learn how to use task-based management to improve team performance.

You will leave this one-day course ready to navigate the new workplace dynamics with confidence.

“Excellent trainer; lovely tone and really good communicator.” - Nuala Haughey, Head of Research and Communications, LSRA

Course content

People Management

The key qualities of an effective manager and the impact of your personality
The most common managerial mistakes
Key communication skills you need as a manager
The power of motivation and how can you create a motivational environment?
What causes demotivation and what is the damage?
How to spot potential difficult situations before they arise
How to address sensitive employee situations with skill and diplomacy
Dealing with conflict or disputes

Task Based Management

What is Task Based Management? And why is it important in a remote / hybrid working world?
How to Manage a team you cannot see
Project management vs task management
What are the essential task management skills?
Tips and tools for implementing an effective task-based management system
Productivity Tools for Remote Team Management
Identify Different Work Styles for Better Productivity
Establish metrics to measure progress and results
Understand the 6 stages of project performance management

Benefits of Attending

Manage people with more confidence, using proven techniques for motivation, communication, and handling difficult situations.

Avoid common managerial mistakes by understanding the behaviours that make managers effective (and ineffective).

Lead hybrid or remote teams with clarity, using task-based systems and productivity tools to drive performance.

Spot and address potential conflicts or sensitive issues before they escalate, using practical communication strategies.

Set clear goals and track progress using metrics and task management skills that boost accountability and output.

Who Should Attend

This course will be of particular interest to those entering management for the first time, those taking on a team leader role, or those in senior management who wish to refresh their skills. Equally, executives in both the public sector and professionals who have recently moved into management roles will find this course extremely beneficial.

Certification

On completion of this one-day training course, you will receive your Certificate of Attendance. Please note certificates are issued at the close of the training course to participants on completion of the course.

This course may qualify for CPD points. Please check directly with your association or awarding body to see how many points they will award.

Cost

An ‘Early Bird’ discounted rate of €499 is currently available. This training course normal rate is €599. Places are limited and are allocated on a first come first served basis. PLEASE NOTE THE EARLY BIRD RATE CLOSES 3 WEEKS PRIOR TO COURSE DATE. The course cost includes all course documentation and Certificate of Attendance.

Commonly Asked Questions

What is task-based management in people leadership?

Task-based management focuses on assigning, tracking and completing work in a structured way that aligns with team goals. It helps managers prioritise activity, clarify expectations and support consistent performance.

Why is leadership training important for managers?

Leadership training helps people managers build skills in communication, delegation, performance feedback, conflict resolution and motivation. It supports better team performance and stronger workplace relationships.

What will I learn from this course?

Attendees typically learn how to set clear task expectations, manage performance outcomes, balance workload across a team and apply practical techniques for motivating and supporting staff.

Who should attend this training?

This course is suitable for new managers, team leaders, supervisors, project managers and anyone responsible for coordinating and motivating people in a business environment.

How can stronger management skills improve team performance?

Better management leads to clearer goals, fewer misunderstandings, smarter delegation, faster problem solving and improved morale. This reduces rework and supports stronger productivity.

Will this course help with difficult conversations?

Yes. Practical approaches to giving feedback, handling performance issues and coaching employees are part of the course content to help managers handle difficult conversations with confidence.