About this course

Regardless of where we work, when we work or how we work, workplace conflict can occur. Where people are involved, different perspectives meet and this can result in misunderstandings, misgivings, and where things remain unclear and vague, disharmony. This new Code of Practice replaces the previous codes of practice on bullying. It introduces changes in procedures for addressing and resolving issues of workplace bullying, and requires existing policies to be updated in line with the new Code.This short course will show you exactly what you need to know to better understand the Code of Practice, and how to implement it correctly in your organisation.

Course Content Includes:

• Understanding the new Code of Practice on the Prevention and Resolution of Bullying at Work

• The importance of having a policy, and the implications of not having one

• Understanding the role of Mediation reference in the new code

• Define bullying, harassment and sexual harassment

• How to respond to, and resolve, an incident of inappropriate behaviour

• Describe how to report or escalate an incident of inappropriate behaviour

• How to ensure Performance Management isn’t bullying

Training on Demand

Once purchased, this course can be taken at any time, at a time and a place that suits you.
Skill Level

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